Terms and Conditions
Risk: You acknowledge that by riding a Segway (Self-Balancing, battery operated, recreational device) you are aware that it involves many inherent risks, dangers and hazards including but not limited to traffic conditions, weather conditions, exposed stones, earth, ice, trees and other natural objects, exposed holes, impact or collision with other machines, the failure to operate the machine in a safe fashion, the negligence of others, or the danger of operating a mechanical machine.
General Terms: Kiwi Segway Tours Ltd has taken all practical steps to identify and minimise potential dangers. However, you must at all times follow the guide’s instructions. Kiwi Segway Tours Ltd reserves the right to modify the route of an individual’s excursion, and reserves the right to terminate the booking if it is of the opinion that they (the client) are likely to endanger themselves or others, or they appear to be under the influence of any drugs or alcohol.
For your riding safety, guest‘s weight is limited to be at least 45 kg (100 pounds) but not more than 120 kg (260 pounds) and specifically excluded are persons who are pregnant, or under the age of 12 years of age.
Warning: Under New Zealand law it is extremely unlikely that you will be able to sue anyone if you are injured. In addition, New Zealand’s accident compensation scheme provides only limited assistance to visitors who are injured. Therefore, Kiwi Segway Tours Ltd strongly recommends that all visitors to New Zealand have full insurance covering any injury they might suffer, including medical treatment cover, before undertaking the segway excursion. Specifically excluded are persons who are pregnant, or under the age of 12 years of age, or appear to be intoxicated or under the influence of drugs, or who in our opinion are unfit to operate a Segway ( Self-Balancing, battery operated, recreational device).
Indemnity: The customer hereby fully indemnifies Kiwi Segway Tours Ltd against any expenses, losses or liability they incur to any third party or themselves.
Exclusions: To the extent permitted by law, all liability is excluded by Kiwi Segway Tours Ltd, including liability for damage to your property, disruption of travel plans, or physical injury. This exclusion is subject to any rights or remedies you may have under the Consumer Guarantees Act 1993.
Promotional Material: Any photographs, films, sound or other recordings participation in the Segway experience are the property of Kiwi Segway Tours Ltd. Any participant shall not be permitted to use any photograph or film or video recordings without the express consent of Kiwi Segway Tours Ltd.
Cancellation Policy: Payment in full by credit card or bank transfer is required in order to make a reservation. Other forms of payment can be used only if agreed. All refunds are at the discretion of Kiwi Segway Tours Ltd. If the reservation is cancelled, in writing, more than 72 hours (3 days) prior to the scheduled tour, a 100% refund will be made. Refunds for any reason within less than 72 hours (3 days) of your scheduled tour are at our total discretion. No refund will be made after the start of the the tour or experience.
In the event that we deem it necessary to cancel any tour or engagement due to weather or other conditions, the choices will be offered of a full refund, or transferring the booking to another suitable time and date.
Please ensure that you are within the weight ranges as no refund will be given for any person excluded under these Terms and Conditions.